Mental Health & Therapy

Your patients need your full attention. Not your attention on hold with Aetna.

Praxia handles the billing complexity of behavioral health so you can focus on care.

The invisible burden behind every session.

Session Limits & Reauthorization

Insurers cap mental health sessions and require reauthorization mid-treatment. A lapse in authorization means unpaid claims — sometimes for sessions already delivered. Chasing approvals mid-treatment disrupts care.

Credentialing Delays Cost Patients

Getting credentialed with every major payer takes months. Lapses happen silently. In the meantime, patients using their insurance can't see you — or you're seeing them without reimbursement.

No-Shows Are a Practice Killer

Mental health no-show rates run 20–30%. At $150–$300 per session, a busy practice loses $2,000–$5,000 a month to missed appointments with no recovery process.

What we manage so you don't have to.

01

Prior Auth & Reauthorization

We track every authorization, submit renewals proactively, and make sure your patients never hit a coverage wall mid-treatment.

02

Credentialing Management

CAQH profile maintenance, payer enrollments, revalidation tracking. You stay in-network and in compliance without lifting a finger.

03

Billing & Claim Management

CPT code accuracy, modifier review, denial management. Mental health billing has nuances — we know them.

04

No-Show Recovery

Automated reminders + same-day rebooking outreach. Consistent contact reduces no-shows by 30–40% in behavioral health practices.

05

Intake Coordination

New patient paperwork, insurance verification, and prior auth before the first session. First impressions matter — we make sure they're smooth.

Solo therapists and psychiatrists typically start with Starter.

Solo practitioners often find Starter ($997/mo) covers their core needs. Group practices with complex credentialing across multiple payers typically upgrade to Growth ($1,997/mo) quickly.