Praxia runs the back office for therapy and psychiatry practices — credentialing, prior auths, claims, notes-to-bill workflows, scheduling, and compliance — so your sessions stay clinical, not clerical.
See What's Possible →quietly lost each month
per provider, on average.
Between admin time, denied claims, and credentialing delays, most behavioral health practices are bleeding revenue they can't see. Praxia finds it — and stops it.
Behavioral health no-show rates run 15–30% — higher than primary care, because anxiety, depression, and life logistics all push back against showing up. Bilingual reminder sequences, warm recall outreach, and same-day waitlist fills recover most of it.
Behavioral health claims get denied for documentation reasons more than any other specialty — missing clinical detail, time-based CPT mismatches (90834 vs. 90837), diagnosis codes that don't support the session. We catch the mismatches before submission and appeal the ones that slip through.
Mental health prior auths — session limits, medication PAs, neuropsych testing — eat 8 to 12 hours a week of clinical time. We chase the payers, track session counts, and renew before limits hit. Your patients keep their care; you keep your evenings.
Credentialing a new therapist or psychiatrist takes 90–180 days — and every month a provider sits uncredentialed costs $5,000–$15,000 in billable revenue. Re-credentialing hits every 2–3 years and gets missed. We run the full lifecycle so no one is ever out of network by accident.
A solo therapist already spends ~10 hours a month on admin — roughly $1,500 in lost clinical time. A full billing coordinator costs $60K+ loaded. Praxia gives a small practice the operations bench of a big one, at a fraction of either.
One conversation. We map your caseload, payer mix, credentialing status, and current workflows — and show you exactly where revenue and clinical time are leaking. No pressure, just a clearer picture.
We connect to your EHR — SimplePractice, TherapyNotes, Osmind, AdvancedMD, whatever you already use — plus payer portals and CAQH. No new software for your staff. No disruption to sessions. We work in the background.
Scheduling. Insurance verification. Prior authorizations. Credentialing. Session-documentation-to-billing workflows. Claims and appeals. Patient communications. Compliance. We take care of it — so you don't have to.
Every week, a clean snapshot lands in your inbox: clean claim rate, denial reasons, no-show recovery, A/R aging, credentialing status by provider, collection trend. No more flying blind.
More time in session. More revenue collected. Fewer evenings on hold with insurance. Room to add another clinician without adding chaos. Your staff does their jobs. You do yours.
Mental health care only works when people can actually reach it — and stay in it. Praxia removes the friction patients feel between sessions: confusing bills, dropped coverage, waitlists, lost referrals. The work happens in the background; the trust happens in the room.
First-available slots filled in real time. Waitlists worked actively. Patients in crisis don't sit in voicemail for three days — they get on the schedule.
Prior auths renewed before session limits hit. Medication PAs handled before refills lapse. Patients don't fall out of treatment because the paperwork timed out.
Intake, reminders, balance follow-ups, and after-hours triage in English and Spanish — warm, plain language, never robotic. Every patient feels met, not processed.
Gentle recall outreach after missed sessions, medication check-in nudges, and re-engagement for patients who drift. Mental health outcomes come from showing up — we help them keep showing up.
Simple, transparent pricing. Cancel anytime after your initial 6 months.
The smartest first step. One prevented delay pays for over a year of this service.
For solo practitioners who want professional ops without the overhead.
2–3 providers: $1,297/mo
For small practices ready to stop leaving money on the table.
For practices treating their back office as a revenue center.
~$430/provider — compare to $997 solo
We sign a Business Associate Agreement with every client, use only BAA-protected tools, and keep every communication encrypted. Your patients' privacy is always protected.
Here's what your patients experience — and what's powering it behind the scenes.
Hi Sarah,
It's been a while since we've seen you — your last visit with Dr. Chen was in March 2025. Your annual wellness exam is a small investment that catches a lot.
We have openings next week. Takes 5 seconds to book.
Schedule My Visit →Each email is written uniquely based on visit history, provider name, and practice tone — then sent through a HIPAA-compliant channel. No generic blasts.
Hi Marcus,
It's been 14 months since your last visit with Dr. Patel. We know life gets busy — that's exactly why we're reaching out.
Preventive care is easiest when it's consistent. Your last bloodwork flagged a few things worth keeping an eye on, and we'd love to check in.
We have openings this month. No pressure — just a friendly nudge from your care team.
Book My Follow-Up →Patients who drift away aren't gone — they're just waiting to be asked back. Praxia runs recall sequences automatically, personalized to each patient's history and provider relationship.
Every Monday morning, before your day starts, a complete snapshot of last week hits your inbox. No pulling reports. No logging into three systems. Just clarity.
Got questions
Yes — always. A BAA is executed before any work begins. HIPAA compliance isn't an add-on for us; it's the baseline. We maintain a signed BAA with every client, no exceptions.
We work across all major platforms — Epic, Athenahealth, eClinicalWorks, Kareo, DrChrono, Jane App, SimplePractice, and more. If your team uses it, we'll get up to speed on it.
Most practices are fully onboarded within 5–7 business days. We start with a free audit call to map your workflows, then move into a structured onboarding with your dedicated support lead.
Security is non-negotiable. All data is handled in HIPAA-compliant environments, access is role-restricted, and we maintain documented incident response and risk assessment protocols. We treat your data the way your patients expect you to.
After your initial six-month term, you can cancel with 30 days' written notice. We don't believe in locking practices into contracts they've outgrown — if we're doing our job, you won't want to leave.
Both. Our Starter plan is built specifically for solo and small practices who need real support without the overhead of a full-time hire. We scale with you as your practice grows.
We work however your team works — email, Slack, your practice management system's messaging, or a dedicated shared inbox. We adapt to your existing workflow so there's no friction or new tools forced on your staff.
Yes. Insurance verification and prior authorization management are among the most time-consuming tasks we take off your plate. We handle eligibility checks, PA submissions, and follow-ups — so your front desk can focus on the people in the room.
Absolutely. You'll receive regular activity summaries covering tasks completed, response times, outstanding items, and any flags we've raised. Transparency is how we build trust — you'll always know what we've done and what's coming next.
Yes. You can upgrade your plan at any time — downgrade requests are processed at the next billing cycle. We'd rather right-size your service than lock you into something that doesn't fit. Your dedicated support lead will flag if they think a plan adjustment makes sense before you even have to ask.
We'll take a look at your practice together, walk you through what we see, and share what Praxia could do for you. You decide if it's the right fit.
hello@praxiahealth.co · praxiahealth.co · Serving NJ, NY & CT